Rosback's version of a Health Holiday
As evidenced by the sling on his left arm David Rosback had a recent interesting holiday experience --- this draft of his thank you letter to the Epworth Eastern Hospital may force us to consider enlisting him as helper to Dr John's Member Care report.
To ….
Some people feel the holidays started at Melb. Airport, others consider it is at the time of boarding the cruise ship in Sydney.-----
My holiday experience started at the Epworth Emergency Dept. I was attended to by efficient staff and then met Dr Nimorakiotakis, [Dr Bill]; he immediately relieved me of my shocked status with his pleasant attitude and professionalism. Noticing a graze on my right elbow he ordered a Tetanus injection, followed by an ECG as I was pretty shaken up and then a trip to the Imaging Dept. for an Ultrasound finally as all was documented he suggested that I should see the Orthopaedic specialist, as he started to list names A/Prof. Martin Richardson, I chipped in with “Martin will suit me”.
The Day of my Surgery he had 11 patients booked in, I was the 10th and he assured me that he does not tire. {“I get better”}. Now at Epworth Eastern(EE) in Box Hill I was wheeled into the theatre and he introduced me to 2 third year Melb. Uni students that he had invited in to observe Orthopaedic surgery. Martin has an outstanding work ethic.
The only bad point was my inappropriate reaction to pain as I came out of the anaesthetic and Nurse Serena Tarachand deserves an award for the care she gave me, considering the circumstances
So to the marvellous ward with the brilliant TV system and outstanding view East over Box Hill. The TV system was flat screen based and provided me with all the entertainment options that I wished for, but what amazed me was that it was a tool by which staff could bring up onscreen records of my medical and treatment history even off site via wireless connection- at the golf course too?.
Many thanks to the Ward Senior Judy McDonald , I did not see a lot of her but one must assume the overall efficiency and attitude has a lot of her influence. Nurse Shelley had only started the day before my arrival and she had all the charm you can expect from an Irish nurse with that great Irish brogue. Nurse Hannah always smiled and was super-efficient. Lucy the night nurse was a credit to the Hospital and did everything with no fuss or bother.
The room was cleaned every morning with no interruption to me, the nurses duties were carried out with a minimum of interruption and the tea breaks and meals seemed to be delivered with equal efficiency, no service would interrupt the other.
I must say the menu choice was certainly sufficient and the quality excellent, when you hear people complain in general, of Hospital meals, they obviously have not been to the EE.
Checking into and leaving the Hospital had no delays and once again was most efficient.
I guess this leaves xxxxxxx, yet to be mentioned in my letter but thank you for your visit, not necessary for a busy Director but appreciated. I should conclude by saying, it only happens when the 6th floor is on the ball.
You should look out of the Eastern windows from 5.30am and watch Box Hill wake up. “Thanks Lucy can you pull the curtain further back”